Privacy policy

At Wellness Center of Cleveland, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website. .

Information We Collect:

  • Personal Details: Name and contact information (email, phone number).
  • We never ask for sensitive data such date of birth or social security on our website.
  • Website Usage Data: IP address, browsing activity, cookies, and device information to enhance your website experience and analyze trends.

How We Use Your Information:

  • Treatment and Consultation: To provide medical treatments, consultations, and follow-up care, including sharing relevant medical information with our healthcare providers within our practice.
  • Communication: To send treatment updates, and marketing communications (with your consent).
  • Website Improvement: To analyze website usage data to improve functionality and user experience.

Sharing Your Information:

  • Third-Party Service Providers: We may share your information with trusted third-party vendors who assist us in operating our business, such as email marketing platforms, and appointment scheduling systems, under strict confidentiality agreements. However, we never release identifiable information to any third party.
  • Legal Compliance: We may disclose your information if required by law, court order, or to protect our legal rights. 

Your Privacy Controls:

  • Access and Correction: You have the right to access your personal information and request corrections to inaccurate data by contacting us.
  • Opt-Out of Marketing: You can opt-out of receiving marketing emails by clicking the unsubscribe link or contacting us directly. You can also opt-out of receiving text message by sending us “STOP”.

Data Security:

  • Confidentiality Measures: We implement robust security practices to protect your information, including encryption, access controls, and regular data backups.

Changes to This Policy:

We may update this Privacy Policy periodically. We will notify you of any significant changes through our website or email.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at wellnesscentercleveland@gmail.com